Returns & Refunds 

Your satisfaction is our utmost priority! If you're not completely satisfied with your purchase, we’re happy to offer returns and exchanges within our policy guidelines.

Return Eligibility

Items must be returned within 14 days of delivery. Products must be unused, in their original packaging, and in re-sellable condition. Final sale items and gift cards are non-refundable.

How to Initiate a Return

• Email info@shoplionandlight with your order number and reason for return.
• We will provide you with a return authorization and instructions.
• Ship the item back using a trackable shipping method.

Return Shipping:

Return shipping costs are the responsibility of the customer. If the return is due to a defective or incorrect item, we will cover the return shipping cost.

Refunds

Once your return is received and inspected, we will process your refund within 5-7 business days to your original payment method. Please note that shipping fees are non-refundable.

Exchanges

Need a different color or changed your mind? We totally understand! While we don’t offer direct exchanges at this time, you’re welcome to return your item and place a new order. Standard return shipping fees apply unless the item arrived damaged or incorrect.