Frequently Asked Questions (FAQ)

Welcome to the Lion & Light FAQ page! We’ve gathered answers to the most common questions to help you make the best decision for your parenting needs. If you don’t see your question here, feel free to reach out to us at hello@shoplionandlight.com

Product Questions

Where are your bags made?

Our bags are designed with love in the USA and expertly crafted in Shenzhen, China. We work with a trusted, reputable manufacturer known for producing high-quality, durable products.

What are your bags made of?

Our bags are crafted from durable, lightweight, and water-resistant 430D nylon with a signature printed 230D polyester interior. They feature gold hardware and premium metal zippers for an elevated look.

Are your bags water-resistant?

Yes! Our bags are made with water-resistant materials, making them easy to clean and durable for everyday use. However, they are not completely waterproof, so we recommend not submerging them in water. 

What can I fit inside the Jetsetter Mini Diaper Bag?

This bag is compact but spacious enough to carry:
✔ Diapers & wipes
✔ Snacks
✔ Bottle or sippy cup
✔ Wallet, phone & keys
✔ Sunglasses, hand sanitizer, lotion & makeup
✔ Extra outfit for baby or toddler
✔ Changing pad

Do your bags come with a changing pad?

Yes! The Jetsetter Mini Diaper Bag comes with a lightweight, wipeable changing pad that fits perfectly inside the bag for easy diaper changes on the go.

Are your bags unisex?

Yes! While our bags have a sleek, modern aesthetic, they are designed for any caregiver looking for a functional and stylish alternative to a traditional diaper bag.

How do you ensure a comfortable fit across the body?

To ensure the best fit, adjust the strap as snug as possible. This prevents the bag from shifting or moving unnecessarily while you’re on the go.

What size phone fits in the phone pocket?

The phone pocket fits phones up to 3” x 6.3” x 0.33”, including the iPhone 15 Pro Max! Plus, there’s room for three cards and even a lip gloss—because we know moms need easy access to their essentials.

What size bottle fits in the insulated pocket?

The insulated pocket can fit up to an 8oz slim bottle, but for the most comfortable fit, we recommend a maximum of 6oz.

Do you have strap extenders?

Not yet—but they’re in the works! We know that a customizable, comfortable fit is important, and we’re working on strap extenders to provide even more versatility. Stay tuned for updates!

Care & Maintenance

How do I clean my bag?

For best results:

• Spot clean with mild soap and water

• Wipe the interior with a damp cloth or a wipe

• Avoid machine washing to preserve the bag’s structure and hardware

Contact & Customer Support

How can I contact customer service?

You can reach us at hello@shoplionandlight.com or send us a DM on Instagram @_lionandlight_ for quick questions.